FAQs2024-06-14T01:03:56-05:00

FREQUENTLY ASKED QUESTIONS

Is Compost Carpool in Dallas, TX?2024-08-02T23:20:25-05:00

YES!! We are currently offering porch pick-up in Dallas for the following zip codes: 75204, 75205, 75206, 75214, 75218, 75219, 75223, 75225, 752238, 75231, 75238

 

Can a business compost?2024-06-13T22:02:55-05:00

Every business has unique composting needs. For a personalized consultation, please visit our Services page or contact us directly by calling (469) 403-5221 or emailing us at info@compostcarpool.com.

How do I update my credit card information for Compost Carpool?2024-06-13T22:00:19-05:00

Updating your information is easy! Just give us a call at (469)403-5221 or email us at info@compostcarpool.com.

Where should I leave my compost bucket for pickup?2024-06-13T21:57:46-05:00

Please place your buckets where they are clearly visible and accessible to our drivers, such as near your front door or at the top of your driveway. Avoid placing buckets by the curb to prevent them from being mistaken for trash. For safety reasons, our drivers cannot enter houses or ring doorbells.

How do I update my pickup address for Compost Carpool?2024-06-13T21:58:20-05:00

Updating your information is easy! Just give us a call at (469)403-5221 or email us at info@compostcarpool.com.

What if I forget to put my bucket out?2024-06-13T21:50:06-05:00

If your bucket is overly full, contact us to see if an alternate pickup can be arranged. Otherwise, we will collect it on your next scheduled pickup day.

Can I change my Compost Carpool pickup frequency?2024-06-13T22:14:21-05:00

Our standard service is a weekly collection. If you are planning to be out of town, please let us know in advance so we can skip your collection as needed. For extended absences, contact us to pause your subscription.

What does Compost Carpool cost?2024-06-13T22:13:41-05:00

We offer two residential subscription options. Community Drop-off and Porch Pickup.

 

  • Porch Pick-up: $35/ month. We offer weekly porch pick-up in Hurst, Euless, Bedford, Grapevine, Southlake, Colleyville, Coppell, Flower Mound, Fort Worth (in the following zip codes: 76107, 76109, 76110, and 76116), Highland Village, and Lewisville.

We also offer Commercial Composting Solutions. Whether you are a small coffee shop, a restaurant, or a large grocery chain, we have solutions for waste minimization, reducing overall organic waste, reducing disposal costs, and helping you increase your sustainable operations.

  • Contact us today to discuss the best commercial composting solutions for your business and to receive a quote.
Can I get additional buckets?2024-06-13T22:11:22-05:00

Absolutely!

Each additional bucket is available for $5/month. If your household requires more than two buckets, we recommend opting for our weekly pickup service in place of drop-offs to better accommodate your needs.

How do I get my first bucket?2024-06-13T22:10:34-05:00

Once you’ve registered with Compost Carpool, you’ll receive your welcome kit, which includes a composting bucket, comprehensive instructions on what materials are suitable for composting, and tips for maintaining your bin to avoid odors and pests.

  • If you sign up for our drop-off option, you can visit us at any one of our market days to pick up your bucket and welcome gift.
  • If you sign up for our pickup option, we will drop off your bucket and welcome gift on your porch the Wednesday following sign-up.
What is a Community Drop-off location?2024-06-20T20:57:35-05:00

We partner with local Farmer’s Markets and businesses to provide community drop-off points.

Current locations include Clear Fork Farmer’s Market in Fort Worth (1st, 3rd, and 5th Saturdays), Flower Mound Farmer’s Market (1st, 3rd, and 5th Sundays), and Coppell Farmer’s Market (2nd, 4th, and 5th Saturdays). Additional drop-off points are available at Clean Juice Fort Worth and Cold Press Cafe in Colleyville.

Does Compost Carpool service gated communities?2024-06-13T22:08:46-05:00

Yes, we service both apartments and gated communities. Coordination with your property management may be necessary to ensure that the buckets are placed in a driver-accessible location on collection days.

If our drivers need to enter the complex or use stairs or elevators, a valet fee of $15/month applies.

Does Compost Carpool service apartments?2024-06-13T22:08:23-05:00

Yes, we service both apartments and gated communities. Coordination with your property management may be necessary to ensure that the buckets are placed in a driver-accessible location on collection days.

If our drivers need to enter the complex or use stairs or elevators, a valet fee of $15/month applies.

What happens to the compost once it’s collected?2024-06-13T22:07:58-05:00

Once your compostable materials are collected by Compost Carpool, they undergo a transformation process that benefits both the environment and the community. Initially, a portion of the collected organic waste is donated to local urban farms and community gardens, where it’s used to enrich the soil, promoting healthier plant growth and increasing agricultural productivity. The remainder of the waste is processed into a high-quality, nutrient-dense soil amendment through a controlled decomposition process. This compost is then made available to customers who have been with the service for more than three months as part of the Giveback Program, distributed biannually in the spring and fall.

How do I start using Compost Carpool?2024-06-13T22:06:45-05:00

We have made signing up and starting with Compost Carpool easy and convenient. Visit the Compost Carpool website. Next, fill out the registration form to create your account, providing essential details such as your name, address, and payment information.

Once registered, you’ll receive your welcome kit, which includes a composting bucket, comprehensive instructions on what materials are suitable for composting, and tips for maintaining your bin to avoid odors and pests.

  • If you sign up for our drop-off option, you can visit us at any one of our market days to pick up your bucket and welcome gift.
  • If you sign up for our pickup option, we will drop off your bucket and welcome gift on your porch the Wednesday following sign-up.
Will my compost bucket have an odor?2024-06-13T22:06:18-05:00

Since we do not accept meat or dairy, odors are typically minimal. To minimize any smells further, store your bucket on your porch or in your garage.

What can I compost?2024-06-13T22:04:55-05:00

Our service accepts a wide range of organic materials, including fruit and vegetable scraps, coffee grounds, flowers, and grains. For a detailed list of what you can compost, visit our Compost Guide.

Please note that we do not accept meat, dairy, or compostable plastics. To-go food containers should also be avoided, as they often contain non-compostable materials.

 

What is composting?2024-06-13T19:55:28-05:00

Composting is a natural process that transforms organic waste into a rich soil known as compost.

Why is composting important?2024-06-13T19:54:59-05:00

Composting offers multiple benefits. By converting waste into a nutrient-rich soil, composting significantly reduces the volume of waste sent to landfills. Additionally, compost enhances soil quality by improving its structure, increasing nutrient content, and boosting moisture retention. Overall, composting provides a more sustainable approach to waste management and plays a critical role in mitigating climate change, preserving natural resources, and enhancing the environmental health of our communities.

 

Have a question you can’t find the answer to? Contact us at info@compostcarpool.com

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